Shipping policy

Shipping Policy

Last Updated: August 2026

At VESTRO, we want your shopping experience to be simple, secure, and hassle-free. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are usually processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive shipping information or tracking details where available.

2. Delivery Time

For orders within India:

Standard Delivery: 3–7 business days
Delivery times may vary depending on your location, courier availability, weather, and other circumstances beyond our control.

Please note that remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any free-shipping offer will be subject to the terms mentioned on the relevant promotion.

4. Order Tracking

If tracking is available for your order, we will provide the tracking information once your order has been dispatched.

You can use the tracking information to check the latest delivery status of your package.

5. Delayed or Lost Orders

Although we work with reliable delivery partners, occasional delays may occur.

If your order has not arrived within the expected delivery period, please contact us so that we can investigate the issue with the courier.

In the unlikely event that a package is confirmed as lost, we will work with the shipping partner to resolve the issue.

6. Incorrect Address

Please make sure that your shipping address, phone number, and other delivery details are correct before placing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned to us. Additional shipping charges may apply for reshipping.